Orchard
bank provide customer service facility to support every customer at the
time of needs. These services are available in different modes which
can be accessed either by phone or online. The phone based service is
available for specific hours from Monday to Saturday. The online based
customer service provides supports on variety of services such as card
replacement, updating your profile, mailing address, email and phone
number etc.
On the other hand, if you want to notify the bank about your new address, email and other changes on contact info or want to request the details information of your account and disclosure, you can contact the customer service representatives or send a written request at the following address. Bankcard Services P.O. Box 80084 Salinas, CA 93912-0084 If you want to replaced your damaged or destroyed card through the online account access, you need to access “Order a Replacement Card” available on the customer service section but you need to login with your ID and password. On the other hand you cannot obtain your forgot password and ID over the phone because they are unable to provide for the security of the customers. The precise summary and reviews regarding this matter can be obtained from FAQs available on their website. Orchard Bank Customer Service Number |
Whenever you have the problems while logging into your online account, you can put the complaints through the customer service at 1-866-904-2147. Moreover, they provide separate phone numbers for easy access to the services which is being offered for instance if you want to report about your lost or stolen cards, PIN activation through PIN select and others etc.
The following is the list of the customer service phone numbers for various services.
Customer Service: 1-888-385-8916
Hearing Impaired (TDD): 1-800-655-9392
Outside US 1-800-283-8373
Lost and stolen cards: 1-888-292-3629
1-800-327-4214 (Premier)
Technical Support: 1-866-406-8693
Hours: 8 am – 12 am ET (Mon – Sat)
PIN Self Select: 1-866-548-8714
For further detailed information about the Orchard Bank customer service numbers, you can refer the “contact us” page available on their website.
Website: http://www.orchardbank.com
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